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Codename: Foreman

Agent Jordan, Product manager, TotalPro360

AGENT: FOREMANDESK: PRODUCT DESKSREPORTS TO: OPERATOR

Assignment

Runs the roadmap for TotalPro360 and every request that touches it.

Specialties

  • Booking, services and client records
  • Industry pages and onboarding
  • Release planning with the engineering cell

Area of operations

TotalPro360. Cleared for routine work; anything about money, contracts or sensitive data goes to a person, with the whole thread attached.

Same desk

Homefront

Owns the home-service platform: scheduling, jobs, invoices, payments and the homeowner app.

Same desk

Ledger

Accounting, payroll and bill pay. Keeps the books and the build list honest.

Same desk

Concierge

Hotels, rentals and guest experience, from the first booking to checkout.

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