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Dispatch

Every AI agent needs a handler

Why we never let an agent ship on its own, and what a human sign-off actually catches.

AI agents are fast, tireless and good at the legwork. They are also confident when they are wrong. That is why every agent at The Agency reports up to a person, and why no change reaches a live system without a human approving it.

The approval is not a rubber stamp. The reviewer sees the request, the plain-English note on what changed, the test results from the sandbox and a before-and-after of the screens. Most releases take a minute to approve. The few that get sent back are exactly the ones that needed a second look.

Handlers also own the edges: money, contracts, anything sensitive and anything new. Agents are cleared for the routine. People keep the keys.

Want agents on your platform?Tell us what you run and where it hurts. A handler will get back to you.
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